From: Philip Reynolds (phil at domain redbrick.dcu.ie)
Date: Fri 20 Sep 2002 - 11:43:29 IST
AJ McKee's [aj.mckee at domain nmtbmedia.com] 43 lines of wisdom included:
> Agreed thinking is a good idea, but one cannot account for ones mother who
> never used a computer before. Or ones sisters. While I have developed a
> sense of "right and wrong" in relation to this subject, you cannot and
> should ever expect your users to do the same. Thats a bit like saying give
> all the users the su password as they will never do any harm.
I've heard tell of stories of people who were desktop trained on
Linux, and when they started using Windows at home, they complained
like hell about it.
The only problem with Windows, is that people are *used* to using
it, if people weren't used to using it, or if it wasn't as popular,
complaints would be both ways.
People don't like having to learn to do the same thing, two
differeny ways. In jobs, people generally learn methods of
accomplishing things by memorising their methods. Once they are
brought out of that environment, even on Windows, they are going to
complain.
Instead of learning "why" they are doing something, they just learn
how to do it. Sufficient for their job and the task at hand, but
unsufficient if they are placed in a different environment.
-- Philip Reynolds RFC Networks tel: 01 8832063 www.rfc-networks.ie fax: 01 8832041
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