From: Breathnach, Proinnsias(Dublin) (breatpro at domain MLE.CO.UK)
Date: Tue 28 Sep 1999 - 10:24:44 IST
> One interesting question: according to Telecom Internet, the ISP I chose
> for
> the ISDN connection (they were said to have the fastest connection,
> according
> to someone who was handling leased lines around here), they do not support
> the
> use of Netscape's browser. They said they only can support Internet
> Explorer
> for the use of their services. (I tried to struggle with her explaining
> that
> it doesn't really matter---I avoided citing lynx as another option---but
> to no
> avail.)
>
> Couple that with the fact that I had to choose one of Windows95 or
> Windows98
> as the platform, and being told by the ISP's tech support folks that they
> do
> not support Linux as a platform for ISDN usage, and I really began to
> wonder
> about how much farther things have to progress before non-Windows
> existance is
> an option. (e.g., what if I'd called to say I want to wire a network of
> Macs;
> would they reject it saying it's technically impossible?)
>
It's not that they'd tell you it's impossible, rather that *they* won't
support it, they have call-centers staffed with people who took two-week
courses in trouble-shooting Win9x / IE internet problems (ie what they ship
on their CD's). You *can* use something else, but if it doesn't have a
start-button or an IE4 / IE5 look & feel to it then they're lost !!
The usual story, you pay peanuts, you get monkeys ... (same as it is in any
tech-support / call-centre environment)
Pron
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